Privacy Policy
Last updated: December 24, 2025
Introduction
gswap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using gswap, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account or use our Service, we may collect the following personal information:
- Name and email address
- Phone number
- Profile photo
- Payment information (processed securely through Stripe)
- Government-issued ID (for identity verification)
- Physical address or location data
Usage Information
We automatically collect certain information when you use the Service:
- Device information (device type, operating system, unique device identifiers)
- Log data (access times, pages viewed, app crashes)
- Location data (with your permission, to show nearby gear listings)
- Usage patterns and preferences
User-Generated Content
We collect content you provide, including:
- Gear listings and photos
- Messages between users
- Reviews and ratings
- Profile information
Biometric and Facial Data
gswap does not collect, store, or process any biometric data, facial recognition data, or faceprints. We do not use facial recognition technology or any similar biometric identification systems within our Service.
While we may collect profile photos and photos of gear listings that you voluntarily upload, we do not extract, analyze, or store any biometric identifiers from these images. Photos are used solely for display purposes within the app.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Verify user identities and prevent fraud
- Enable communication between users
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Personalize and improve your experience
- Comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
- With other users: Your profile information, listings, and reviews are visible to other users
- Service providers: We share data with third parties who help us operate the Service (e.g., Stripe for payments, Firebase for infrastructure)
- Legal requirements: We may disclose information if required by law or to protect rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Opt-out: Opt out of marketing communications
- Location: Disable location services through your device settings
To exercise these rights, please contact us at privacy@gswap.fyi.
Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Stripe: For payment processing
- Firebase (Google): For authentication, database, and analytics
- Apple Sign-In: For authentication
We encourage you to review the privacy policies of these third-party services.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@gswap.fyi